Privacy policy

This policy explains how The Colour of Space ("we") collects and uses your personal information when you visit thecolorofspace.com or buy from us. The business is run by an independent handmade business based in the United Kingdom. You can reach us through our Contact page.

• Order details: name, email, delivery address, phone (if given) and what you bought.
• Account details if you create an account.
• Messages you send us through the contact form or email.
• Your email address if you join the newsletter.
• Basic visit statistics (pages viewed, screen size, approximate source of the visit). We do not use advertising or tracking cookies.

• To process and deliver your order and handle returns (needed to fulfil our contract with you).
• To answer your messages.
• To send the newsletter, only if you signed up. You can unsubscribe at any time.
• To keep accounting records required by law.

Only with services needed to run the shop: our payment provider (such as Stripe or PayPal), the delivery company (such as Royal Mail) and our website host. We never sell your information.

Order records are kept for 6 years for tax purposes. Newsletter details are kept until you unsubscribe. Messages are kept as long as needed to deal with your request.

We only use cookies needed for the shop to work (your basket and sign-in). These do not need consent.

You can ask to see, correct or delete your information, or object to how we use it, by contacting us through our Contact page. If you are unhappy with our answer you can complain to the Information Commissioner's Office (ico.org.uk).